Brisbane based DDEC is a leading heavy transport maintenance business specialising in maintenance of Detroit Engines.
Clients range from automotive to construction and mining applications.
High quality, efficient service is a cornerstone of DDEC's business and providing timely, professional information and reporting to customers is a key part of this.
Several years ago DDEC chose to replace their old, unsupported system with a fleet- enabled Orion management system.
There were several key factors in the decision to implement Orion:
"It is an industry specific system catering exactly for our business model".
"It is fully integrated, end-to-end with workshop, inventory and financials all managed and connected".
"The company is established and able to meet our support needs for years to come".
"It is a mature system, yet easy to use with a well established reputation for reliability and comprehensive functionality and reporting".
"Orion gives us enhanced ability to provide our customers with reminders on upcoming services and maintenance requirements".